HELP Cox’s Bazar – (Hand to Embrace the Less Privileged)

Head office address: Court Bazar, Farid Mansion Masjid Road, PO. Ratna Palong, PS.Ukhiya, Dist. Cox’s Bazar, Bangladesh.
Mobile: 01819-024945, E-mail:helpcox.org@gmail.com,
Web: www.helpcox.org
Cox’s Bazar office address: Adv Abu Taher Bhaban, Biman Bandar Sharak, New Baharchara, Cox’s Bazar,

Name of the CEO: Abul Kashem, Executive Director

Background of the Organization :

HELP Cox’s Bazar is a pioneer NGO in this locality particularly only one Ukhiya based NGO registered with the department of social services under the Ministry of Social welfare in 2001 as well as affiliated in the NGO affairs Bureau under the Prime Minister Office in 2006.

PROGRAMME MANAGEMENT:

There is programme operation division headed by Programme Director. Programme Director looks after overall programme operations, coordination and management. He/she assists the ED and directly accountable to him. He/she is assisted by the Programme Manager and Project Coordinators.

There are separate human resource & administration, training, finance & accounts and audit units. The human resource, finance & administration unit is headed by one Manager (HR, Finance& Admin), who is assisted by other administrative staffs. There is one Procurement Officer responsible for overall procurement and supplying the logistics is reportable to the Manager (HR, Finance& Admin). Training Officer is the head of training unit and assisted by other trainers. Manager (HR, Finance & Admin) is the head of finance & accounts unit and responsible for overall financial management. He/she is assisted by one Senior Finance Officer (Finance & Accounts) and other accounts personnel. There is one Officer (Audit), acting as the head of audit unit is responsible for overall internal audit management.

Furthermore, there is a 5-member senior management team comprising ED, Programme Directors, Manager (HR, Finance & Admin) and two Project Coordinators, who meet once in a week to review the overall administrative and management issues. A monthly coordination meeting is also held at head office with all projects chiefs with ED in the chair, for reviewing overall progress and management issues.

MONITORING AND SUPERVISION:

The monitoring unit provides monitoring oversight for all programme activities. There is annual monitoring plan and the monitoring indicators are set up based on the outputs and activities. The regular information is collected using various tools and techniques following the participatory monitoring process. The monitoring unit interviewed various stakeholders including beneficiaries, local administrations and the UP.

They produce reports based on the field findings and submit it to the management. The management takes appropriate measures where necessary. The progress is also monitored/review in the monthly staff coordination meetings held at organization’s head/project office, which is documented in meeting minutes and circulated at field offices.

Project experience sharing workshops are also organized with different stakeholders to exchange views and produce recommendations.

HUMAN RESOURCES:

Staff category	Male	Female	Total
Senior level	08	02	10
Mid level	14	05	19
Field level (full time)	38	09	47
Field level (part time)	13	02	15
Volunteer	30	16	46

Note: In addition to aforementioned structure, Help Cox’s Bazar meanwhile developed the capacities of 110 Rohingya volunteer on relief and development issues.